14 May 2020 LEVEL 2
In light of the official pandemic status of the Covid-19 Virus, we have reviewed and upgraded our operational procedures effective immediately to reflect the prevailing guidelines as an absolute minimum in addition to the more comprehensive best practice industry standards.
As usual, we take our Duty of Care very seriously and want to assure you that the health and wellbeing of our business, of our practitioners, of our clients and their respective families and the broader community is our highest priority. We routinely support and adhere to all statutory requirements and will continue to monitor, review, and adapt our processes in accordance with official statements and reports, as they come to hand.
Given the intimate nature of our services and the confined spaces we work in, we aim to minimize any obvious potential for increased risk and will take ANY necessary precautions to ensure the safest possible environment and service offerings for our loyal clients and our practitioners.
WHAT YOU CAN DO TO HELP
-If you are sick, stay home and get well
-Wash your hands when you Arrive and use hand sanitizer before you Leave
-Visitors will not be permitted in the Spa, until further notice
-Children of school age and younger we ask you not to bring them with you until further notice
-Appointments are absolutely essential, we will not be accepting walk-ins of any kind
-Gift Vouchers can be purchased online or you can phone ahead and we will prepare them for you and arrange a suitable time to collect.
-Retail Products can be purchased from us but please phone ahead and we will get it ready for you and arrange a suitable time to collect.
We want all of our clients and team to attend Persona Spa with peace of mind that we are doing everything we can to reduce and eliminate the effects of this insidious virus.
We would like to acknowledge our incredible clients for your continued support of our small business and encourage everyone to continue to support all small businesses in and around Northland. This is such a challenging time for everyone, and the support of our local community and its people is more important than ever.
Arohanui & Much Gratitude,
Charlotte & the Persona Spa Team